General information and scope of application

Doganay Wholesale (hereinafter referred to as "the company" or "we") attaches the utmost importance to the confidentiality of your personal data and acts in accordance with the European Union's General Data Protection Regulation (GDPR) and other relevant legislation. This text is intended to inform you about what data we process when you use our website or services, for what purposes and how we process it.

Responsible organization

Responsible body within the meaning of data protection law:

Doganay Wholesale

  • Gewerbestrasse 7, 79539 Lörrach
  • Phone: +49 176 25450361
  • E-mail: info@doganaygmbh.de

Personal data collected

  • Contact information: Data that allows us to contact you directly, such as first name, last name, telephone number, e-mail address and postal address.
  • Transaction data: Data processed as part of our business processes, such as orders, purchase history, products or services you have requested.
  • Technical data: Data such as Internet Protocol (IP) address, cookie information, browser type, date and time of access, operating system of the device used. This information can be used to compile anonymized statistics and to resolve technical problems.
  • Marketing data (optional): Data about your communication and marketing preferences, subscriptions to e-newsletters and similar consents to communication.

Purposes of the processing of personal data

  • Service delivery and order fulfillment: Effective management of the sales and distribution processes of our meat, fish and other food products to our customers.
  • Communication and customer care: To provide you with fast and effective support for your inquiries, complaints or other feedback.
  • Marketing and advertising: To inform you about campaigns, innovations and promotions related to our products (for authorized users only).
  • Fulfillment of legal obligations: Billing, accounting, taxes and other legal requirements.
  • Security and fraud prevention: Protecting our website and systems from misuse.

Data transfer and third-party service providers

Your personal data in order to comply with our legal obligations or to fulfill contractual services;

  • Logistics and freight companies (for order processing),
  • Payment service provider (for payment processing),
  • business partners and suppliers (in particular in connection with the delivery of goods and products). This transmission always takes place within the framework of the applicable data protection laws and in compliance with the necessary confidentiality measures.

Data retention period

Your personal data will be deleted or anonymized if the corresponding legal basis no longer exists, the statutory retention periods expire or the processing is no longer necessary. For example, the statutory retention period for invoice data in contractual relationships can often be up to 10 years.

Data security

We take technical and organizational measures to protect your personal data. In this context

  • Use of the latest security software,
  • Data transmission via secure servers (SSL/TLS encryption),
  • Methods such as
    are used to prevent unauthorized access with access controls.

Your rights

The rights you have under the GDPR are as follows

  • Right of access: The right to know which of your data we process.
  • Right to rectification: The right to request the rectification of your incomplete or inaccurate data.
  • Right to erasure (right to be forgotten): The right to request the deletion of your data (statutory retention obligations remain reserved).
  • Right to restriction of processing: The right to request the restriction of the processing of your data under certain conditions.
  • Right to data portability: The right to receive your automatically processed data in a structured and machine-readable format.
  • Right to object: The right to object to the processing of your personal data under certain conditions.

To exercise these rights, you can send an e-mail to info@doganaygmbh.de or contact us by post.

Contact us

If you have any further questions about data protection or the processing of your personal data, please contact us using the contact details above.